General Information

The aim of this General Information is to advise potential delegates about the Conference venue/location and other related information pertaining to the Conference and destination.

The Host City

aboutKuching, the capital of Sarawak, Malaysia’s largest state, is simply unique. Home to over 26 ethnic groups, the residents of Kuching take great pride in their fascinating city, a pride that is reflected in their attitude to visitors.

General information on Kuching, Sarawak:
Sarawak, the state of Kuching city covers an area of 125,000 sq. km., the largest of Malaysia’s 13 states. It is located in the heart of Southeast Asia, and is one of the two Malaysian states nestled in the island of Borneo.
Sarawak enjoys a tropical climate which is moderately hot and receives substantial rainfall. Its average daytime temperature is between 23 to 32 degrees Celsius.
Our national language is Malay. However, English is widely spoken throughout the State.
The religion - Christianity, Islam, Buddhism and Hinduism are widely practised.

For more information, please visit or

Kuching International Airport (KIA)

aboutKIA is served by Malaysia Airlines, MASwings, Air Asia, Royal Brunei Airlines, Batavia Air, SilkAir and Tiger Airways.

Arrival to KIA from outside Sarawak is subject to an immigration check. The Immigration Counters are at Level 2, and the Baggage Claim area is at Level 1 (Ground Floor).

KIA Information Counter:

Provide information on flights arrival and departure.
Tel: +6 082-454 242

Money Changer at the airport:

RHB Bank has one foreign exchange outlet at Kuching International Airport, outside the arrival hall (Level 1).
Tel: +6 082-463 768. Open daily from 8.30am to 5.30pm.

ATM Machine (24 hours):

Various machines accept major credit cards including VISA, MasterCard, Cirrus, Plus and Bankcard. These ATM machines are under Maybank, Bumiputera Commerce Bank and RHB Bank.

Wireless Access:

KFC Restaurant and Starbucks Coffee offer complimentary high speed Wireless Internet Access (Wi-Fi) to its customers.


currencyThe unit of currency is Malaysian Ringgit, indicated as 'RM'. Visit for the latest exchange rates.

Foreign Exchange Booths are common and do clearly state the exchange rate for all major currencies.

ATMs are located at major bank branches, most shopping malls, airports, bus terminals, etc. ATMs in Malaysia require a 6-digit PIN.


aboutThe electric current is 220-240 volts AC, 50 cycles per second (British BS-1363), and power plugs are three-pin, square-shaped. On request, most hotels will provide transformers to visitors with electrical appliances of a different voltage. However, it is advisable to bring an adaptor and transformer for your electrical or electronic equipment using different voltage.


aboutIn Sarawak tipping is not necessary. The more expensive hotels and restaurants add a 10% service charge to their bills. While tipping is not expected, it is appreciated when there is no service charge, or where excellent service is encountered.

Smoking Restrictions

aboutSmoking is not permitted in hospitals/clinics, airports, public lifts and toilets, air-conditioned restaurants, public transport, government premises, educational institutions, petrol stations, Internet cafes, shopping complexes and private office spaces with central air-conditioning.

Kuching Visitors' Information Centre

aboutIf you should require assistance on your whereabouts or places of interest to visit, please kindly visit Kuching Visitors’ Information Centre.

Kuching Visitors’ Information Centre
(Located in the Sarawak Tourism Complex, the old court house)
Tel: +6 082 410 944/410 942
Fax: +6 082 256 301

Opening hours:
Monday - Friday (08:00 -1800)
Saturday, Sunday & Public Holidays (09:00 -15:00)